privacy policy


privacy

The operators of these pages takes the protection of your data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this Data Privacy Statement.

The use of our website in generally possible without the need to provide any personal data. Insofar as we collect personal data on our website (for example, your name, address or email address), this is always done on an optional basis. This data is not forwarded to third parties without your express approval. We point out that any data transmission performed via the internet (including communication via email) can have security gaps. Ensuring the full protection of your data from third-party access is not possible.

controller

The persons responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR (General Data Protection Regulation) are Simon Pless and Kim Simmerlein, Managing Directors of Erler+Pless GmbH, Holstenhofweg 43, 22043 Hamburg.

If you wish to object to the collection, processing or use of your data by us in accordance with this Privacy Policy as a whole or for individual measures, you can address your objection to those responsible.

general purposes of processing

We use personal data for the purpose of operating the website and for establishing contact in the event of an offer and / or information request, as well as for the unique internal identification of orders, offers and the respective contact persons and / or interested parties, as well as the smooth and unambiguous communication with above-mentioned contacts and prospects.

hosting

The hosting services we use to provide the following services: infrastructure and platform services, computing capacity, storage and database services, security and technical maintenance services, we use to operate the site.

In doing so, we or our hosting provider processes inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website based on our legitimate interests in an efficient and secure provision of our website. Art. 6 para. 1 p. 1 f) GDPR in conjunction with Art. 28 GDPR.

e-mail contact

When you contact us (for example, by contact form or e-mail), we will process your details for processing the request as well as for follow-up questions.

If the data processing takes place for the execution of pre-contractual measures, which take place upon your request, or, if you are already our customer, for the execution of the contract, the legal basis for this data processing is Art. 6 para. 1 p. 1 b) GDPR.

We process further personal data only if you consent to it (Article 6 (1) sentence 1 a) GDPR) or we have a legitimate interest in the processing of your data (Article 6 (1) sentence 1 f) GDPR). A legitimate interest lies e.g. in replying to your e-mail.

data to fulfill our contractual obligations

We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, ordered products, billing and payment data. The collection of this data is required for the conclusion of the contract.

The deletion of the data takes place after expiry of the warranty periods and legal retention periods.

In any case, data associated with a user account will be retained for the time this account is maintained.

The legal basis for the processing of this data is Article 6 (1) sentence 1 (b) GDPR, because this data is needed so that we can fulfill our contractual obligations towards you.

storage time

Unless specifically stated, we store personal data only as long as necessary to fulfill the purposes pursued.

In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, the data will be stored by us only for these legal purposes, but not otherwise processed and deleted after expiration of the statutory retention period.

cookies

Some of our web pages use so-called cookies. Cookies do not harm your computer and do not contain any viruses. Cookies serve to help make our offer more user friendly, more effective and safer. Cookies are small text files that are stored on your computer and that your browser saves.

Most of the cookies we use are known as “session cookies”. These are automatically deleted once you leave our website. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You may set-up your browser in such a fashion that you are automatically informed once a cookie is stored and you may choose to generally refuse or accepted cookies for certain cases as well as to automatically delete these when you close your browser. Once you have deactivated the cookies, the website’s functionality may be limited.

server-log-files

The provider of the pages automatically collects and stores information in so-called server log files that your browser automatically sends to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

This data cannot be allocated to specific persons. We do not combine this data with other data sources. We reserve the right to check this data at a later point in time if we have been provided with specific indications for illegal usage.

contact form

If you use the contact form to contact us, we will store the data contained in the contact form for purposes of processing your request and in order to contact you should a follow-up be required. We will not forward this data without your prior consent.

newsletter data

If you would like to receive the newsletter provided on this website, then we require your email address as well as information that enables us to verify the authenticity of your email address as well as your consent to receive the newsletter. Additional data will not be collected. We will exclusively use this data for the mailing of the required information and will not forward this to third parties.

The consent provided for the storage of the data, the email address as well as the use thereof for mailing the newsletter can be cancelled at any time, for example by using the “deregister” link in the newsletter.

etracker

Our website uses the etracker analysis service. The provider is etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany. This data can be used to create an alias user profile. Cookies can be used for this. Cookies are small text files that are stored in your computer’s cache memory. The cookies enable the website to be able to recognize your browser. The data collected using etracker technologies is not used – without the prior consent – to personally identify users of our website and is not combined with the personal data of the carrier of the alias.

The storage and collection of data can be cancelled at any point in time for the future. In order to object to the collection and storage of your visitor data for any point in time in future, you can use the following link to select the opt-out cookie provided by etracker. This cookie ensures that in future no visitor data from your browser will be collected or stored by etracker: https://www.etracker.de/privacy?et=V23Jbb

This way, an opt-out cookie with the name “cntcookie” is stored by etracker. Please do not delete this cookie for as long as you wish to uphold your objection (to the collection of your personal data). Further information is located in the etracker data privacy notice:https://www.etracker.com/de/datenschutz.html

Facebook-Plugins (Like-Button)

Our website contains plugins provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognised by the Facebook logo or the “like” button on our website. Here you will find an overview of the Facebook plugins: https://developers.facebook.com/docs/plugins/.

When visiting our site, the plugin is used to provide a direct link between your browser and the Facebook servers. Facebook is thereby provided with information that you (identified through your IP address) have visited our site. If you click the Facebook “like” button while you are still logged onto your Facebook account, you can link the content of our page with your Facebook account. This will enable Facebook to allocate your visit to our website with your Facebook account. We would like to point out that, as the provider of these pages, we do not receive any information about the content of the transferred data or their use by Facebook. You can find more information about this in Facebook’s Data Privacy Policy available at: https://de-de.facebook.com/policy.php.

If you do not want Facebook to allocate your website visit to your user account, then please logout of your Facebook account.

Twitter

We have integrated the functions of Twitter on our website. These functions are offered by Twitter, Inc. 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Through the use of Twitter’s “retweet” function, the websites you’ve visited are combined with your Twitter account data and published to other users. Data is also transferred to Twitter. We would like to point out that, as the provider of these pages, we do not receive any information about the content of the transferred data or their use by Twitter. You can find more information about this in Twitter’s Data Protection Statement available at: https://twitter.com/privacy.

You can alter your Twitter data privacy settings in the general account settings at: https://twitter.com/account/settings.

Google+

Our website uses Google+ functions. The provider is Google, Inc., 1600 Amphitheatre Parkway Mountain View, CA 90043, USA.

Collection and forwarding of information: with the Google+ button, you can forward information worldwide. Via the Google+ button, you and other users will receive personalised content provided by Google and our business partners. Google stores the information that you have provided for the +1 content as well as the information about the website you were visiting when you clicked on +1. Your +1 can be displayed as an indication along with your profile name and photo in Google services, such as search results or your Google profile, or elsewhere on websites and ads on the Internet.

Google stores information about your +1 activities in order to improve Google services for you and for other users. In order to use the Google+ buttons, you will need a global, public Google profile that must at least contain the profile name. This name will be used in all Google services. In some cases, this name can replace another name or names that you have used in sharing of content via your Google account. The identity of your Google profile can be displayed to users that know your e-mail address or made available through other identifying information.

Use of the stored information: aside from the purposes outlined above, the information provided by you is used in accordance with the applicable Google Data Protection Guidelines. Google likely publishes aggregated statistics about the user’s +1 activities, or rather forwards this information to users and partners, such as publishers, interested parties or connected websites.

Instagram

We have integrated the functions of Instagram on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. When you are logged on to your Instagram account, you can link the content of our site with your Instagram account by clicking on the Instagram button. This will enable Facebook to allocate your visit to our website with your Instagram account. We would like to point out that, as the provider of these pages, we do not receive any information about the content of the transferred data or their use by Instagram.

You can find more information about this in Instagram’s Data Privacy Statement available at:

https://instagram.com/about/legal/privacy/.

LinkedIn

Our website uses functions provided by the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you access our website that contains LinkedIn functions, a connection to the LinkedIn servers is established. LinkedIn is informed that you have visited our website. Your IP address is forwarded. If you click on the LinkedIn “Recommend” button and you are logged in to your LinkedIn account, then it is possible for LinkedIn to allocate your visit to our homepage to your user account. We would like to point out that, as the provider of these pages, we do not receive any information about the content of the transferred data or their use by LinkedIn.

You can find more information about this in LinkedIn’s Data Privacy Statement available at:

https://www.linkedin.com/legal/privacy-policy .

Pinterest

Our website uses social plugins provided by the social network Pinterest, which is operated by Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA ("Pinterest”). Upon accessing a site that contains this type of plugin, your browser will establish a direct link to the Pinterest servers. The plugin transfers protocol data to the Pinterest servers located in the United States. These protocol files most likely contain your IP address, the address of the website(s) visited that also contain Pinterest functions, browser type and browser settings, date and time of the query. your method of use as well as cookies.

Further information about the purpose, scope and further processing and use of data by Pinterest as well as your associated rights and possibilities for protecting your data privacy can be found in the Pinterest data privacy statement: https://about.pinterest.com/de/privacypolicy.

XING

Our website uses functions provided by the XING network. The service provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time you access our website that contains XING functions, a connection to the XING servers is established. As far as we are aware, a storage of personalised data does not occur. In particular, no IP addresses are stored or the user behaviour analysed.

You can find more information about this in XING’s Data Privacy Statement available at:

https://www.xing.com/app/share?op=data_protection.

YouTube

Our website uses plugins provided by Google-operated YouTube. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages containing the YouTube plugin, a connection is established to the YouTube servers. The YouTube servers are thereby informed what pages you visited on our website.

If you are logged into your YouTube account, then YouTube can allocate your online behaviour directly to your personal profile. This can be prevented by logging out of your YouTube account.

You can find more information about this in YouTube’s Data Privacy Statement available at:

https://www.google.de/intl/de/policies/privacy.

SSL encryption

For security reasons, and for purposes of protecting the transmission of confidential content, such as queries you send to the provider of the website, this page uses SSL encryption. You can recognise an encrypted connection by change from "http://" to "https://" in the browser’s address bar. Once the SSL encryption has been activated, third parties cannot read the data that you have transferred to us.

right to information, right to rectification and right to erasure

You have the right – at any time – to receive free information about the personal data stored on your behalf, the origin of this data and the recipient and the purpose of the data processing. You also have the right to correction, blocking or deletion of this data. For this and all other questions regarding the topic of personal data, you can contact us at any time using the address posted in our imprint.

objection to advertising emails

The use of the published contact data within the scope of the imprint obligation for mailing unsolicited advertising and informational materials is hereby objected to. The website’s operators expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

transfer of data to third parties, no data transfer to non-EU countries

Basically, we only use your personal data within our company. If and insofar as we involve third parties in the performance of contracts (such as logistics service providers), these personal data will only be provided to the extent that the transmission is required for the corresponding service.

In the event that we outsource certain parts of the data processing ("order processing"), we contractually require contractors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the data subject's rights.

Data transmission to agencies or persons outside the EU (except for the mentioned case in this declaration) does not take place and is not planned.

source: e-recht24.de

Cookiebot

Microsoft Clarity

We use Microsoft Clarity. "Microsoft Clarity" refers to a method by Microsoft that allows user analysis based on a pseudonymous user ID and pseudonymous data, such as analyzing data on mouse movements or performance data on specific web presentations.

In this process, we process usage data (e.g., visited web presentations, interest in content, access times), meta/communication data (e.g., device information, IP addresses), location data (information about the geographic position of a device or person), and motion data (mouse movements, scroll movements) in pseudonymized form. We have made the necessary settings so that data collection by Microsoft is already pseudonymized, particularly through IP masking (pseudonymization of the IP address).

All users of our website who have consented to such use through our cookie consent service are affected by this data processing. The data processing is based solely on your consent according to Art. 6(1)(a) of the General Data Protection Regulation (GDPR).

The purpose of the processing is tracking (e.g., interest/behavior-based profiling, use of cookies), remarketing, conversion measurement (measurement of marketing effectiveness), interest-based and behavior-based marketing, profiling (creation of user profiles), reach measurement (e.g., access statistics, identification of recurring users), and cross-device tracking (cross-device processing of user data for marketing purposes).

You will be informed about your right to object according to this privacy policy. Additionally, you can set an opt-out with the respective provider.

Microsoft Clarity: Online marketing and web analysis; offered by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; Website: https://clarity.microsoft.com; Privacy Policy: https://privacy.microsoft.com/en-us/privacystatement; Opt-Out: https://choice.microsoft.com/en-US/opt-out.

Klaviyo

We have integrated Klaviyo on this website. The provider is Klaviyo Inc., 125 Summer Street, Floor 6, Boston, MA, 02110, USA (hereinafter referred to as Klaviyo). Klaviyo is a marketing automation tool for sending emails, SMS, push notifications, and collecting customer reviews for eCommerce merchants. For this purpose, Klaviyo stores consent for email marketing. The following data in particular may be processed: name, phone number, email address, address data, IP address, device identifiers, usage data (e.g., interactions between a user and Klaviyo’s online system, website or email, browser used, operating system used, referrer URL).

The use of Klaviyo is based on Article 6(1)(a) GDPR and Section 25(1) TTDSG. Consent can be revoked at any time. Further details can be found in the provider’s privacy policy at https://www.klaviyo.com/legal/privacy.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA aimed at ensuring compliance with European data protection standards in data processing in the USA. Any company certified under the DPF commits to adhering to these data protection standards. For more information, please refer to the provider’s details at the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt00000012uf9AAA&status=Active.

The provider also uses standard contractual clauses for the transfer of personal data to third countries. Details can be found here: https://www.klaviyo.com/legal/data-processing-agreement.

Data Processing Agreement

We have entered into a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law to ensure that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

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