OUR SERVICE FOR YOU:

Fast, customer-oriented, efficient!

Our Headquarters

  • Luminatore GmbH
    Tegelbarg 33
    24576 Bad Bramstedt
    Germany
 

LUMINATORE® FAQ

Enclosed you will find frequently asked questions and answers about our lighting systems and our cooperation.
 
1What is a PWM control?
PWM means pulse width modulation and describes a process in which stepless dimming is possible through the on / off times of the LEDs. This special process is used in our high-performance modules and has the following advantages: The continuous adjustment of the light to different print motifs is possible at any time. Dimming the frames also saves electricity and thus enables extremely efficient use of illuminated advertising, which saves more than 50% of the operating costs, especially in 24-hour operation. How can you benefit from this too? For individual advice, please contact us at any time, we look forward to hearing from you.
Your Luminatore team
2Storage-Wall, what is that?
The STORAGE-Wall: An upgrade that can be used compatible with our 200 aluminum profile. On request, we can equip your illuminated frames or sales modules with high-quality brackets that remain hidden behind the actual print image. Now the presentation surfaces can be attached from the outside. The weight of the presentation area can be individually determined depending on the option (whether magnetic or firmly anchored). Your goods will then magically float in front of the customer, a magical experience with many advantages in practical use. No tools and no time-consuming dismantling are necessary to change the advertising medium * The STORAGE-Wall, a modern and appealing system with brains! The presentation areas are not a standard, but are always customized according to our technical capabilities. We will find the right solution for every ambience and every product, guaranteed.
*When using the magnet variant.
3What sizes are possible with the aluminum frames?
With the Lightmaster-Professional and STORAGE-Wall profile systems, we can manufacture almost any size that is still within the range of the current digital printing widths of our materials. Of course, several elements can also be combined with each other, you have full design freedom. You are welcome to include us in your planning and wishes right from the start, so you get a result that is perfectly tailored to you! We look forward to your inquiry!
Your Luminatore team
4What is thermal sublimation?
Thermal sublimation is a digital textile printing process on oil and water-based inks, which is one of the highest quality and most demanding printing processes in the industry. Premium quality is produced here without compromise!
5What is Lumitex?
Lumitex is the original name for the basic textile materials processed by Luminatore®.
We differentiate between 3 types of fabric:
  • LUMITEX-LIGHT - for all print images that are backlit
  • LUMITEX-DEKO - for all print images that are used in our non-illuminated systems
  • LUMITEX-BLOCKOUT - for the closed back of all single-sided illuminated systems and light boxes, so that counter-reflection is optimally guaranteed.
All fabrics are certified according to DIN 4102 B1.
Do you have any questions about the exact qualities and properties? We would be happy to advise you.
6What are the requirements for the print file?
Would you like to know which file formats and image qualities we can process? Here you will find our print data manual (German), which answers all your questions.
7My print file is too large to send via email - what now?
Simply use our 2 gigabyte premium data upload via luminatore.wetransfer.com including data archiving for you.

LUMINATORE® FULLSERVICE

On request, we offer individual services that are completely adapted to your requirements.

BECOME A LUMINATORE® PARTNER NOW

Achieve corporate goals. Together. Clever. Strong. Work with us as a sales representative, dealer or reseller on a partnership basis.

STRONG TOGETHER!

We are happy to go with you, an innovative and successful way! Luminatore® grows with you, become our partner. We are convinced that it is a healthy and above all successful way to share your entrepreneurial success and to grow with new tasks.

ONLINE-OFFER CREATION

We have recognized the signs of the times and attach great importance to fast and continuous exchange of information with our customers. Therefore, our project managers and customer advisors have a modern offer tool at hand so that we can give prices for our standard solutions "just in time". This means less waiting time with full advisory skills. You will score points with your customers through competent and speedy submission of offers and in-depth product understanding.

FILL OUT PARTNER FORM NOW

Convinced? Then please fill out our partner form at any time and we will contact you shortly.

Best regards
Your Luminatore® Team

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    PIXEL CALCULATOR

    Use the pixel calculator below to determine the minimum size for your print motif.

     
     

    DOCUMENT UPLOAD

    Send your data quickly and easily directly to our team.

    HOW TO SEND PRINT DATA:

    Use the 2 gigabyte premium data upload from our file hosting portal via the No. 1 online storage and file transfer services: luminatore.wetransfer.com . Simply send us your print data or other order-related data so that we can archive it on our own servers. As soon as your data has reached us, we will receive automatic information. We then check your data for printability and usability and get in touch with you as soon as possible.
    • Maximum upload size: 2 GB (all files together)
    • File formats: .ai, .doc, .docx, .eps, .gif, .jepg, .pdf, .png, .psd, .rar, .tiff, .xls, .xlsx, .zip
     

    PDF DOWNLOADS

    Here you will find all important documents for your product.

    INFO MATERIAL RIGHT HERE:

    You need a PDF viewer to view these documents. We recommend the Adobe Acrobat Reader .
    All documents are in German. If you need an English version, feel free to contact us.

    Product-related data sheets
    Datasheet LED floodlight 50W
    Datasheet LED floodlight 72W
    Datasheet LED floodlight 150W
    Datasheet LED floodlights 200W

    General
    Print Data Creation
    Image Brochure
    Safety Instructions

    Declaration of consent for data processing in accordance with GDPR
    Order forms for promotions
    English